Privacy Policy Overview
How we collect, use, and protect your information online
Information We Collect and Receive
We collect personal and non-personal information you provide or generate when interacting with our website, booking classes, or making inquiries. This helps us enhance service quality and support your experience.
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→Personal details (such as name, email, phone)
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→Booking and reservation information
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→Communications and inquiry details
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→Technical and browser information
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→Class preferences or interests
Information may be collected through forms, cookies, or interactions with our team and is governed by applicable Canadian privacy laws.
How We Use Your Information
We use collected information to process bookings, personalize communications, improve services, and answer your questions. With your permission, we may also send class updates and event details.
We do not sell or rent personal information. Only authorized personnel may access your data for legitimate service, support, or regulatory reasons.
Your Rights and Choices
You may request access, correction, deletion, or restriction of your personal data. Review your options or contact us for support regarding your information rights.
Access Right
You may request confirmation and access to your personal data.
Correction Right
You may ask us to correct or update your information at any time.
Deletion Right
Request deletion of your personal information from our records.
Data Portability
Obtain a copy of your data in a commonly used format.
How We Share Information
Your information may be shared only with service providers or as legally required to deliver group fitness services or answer your requests.
We do not distribute information to third parties for their marketing. Service providers must comply with strict privacy policies and use data solely for necessary purposes.
Data Security and Protection
We employ security measures to protect your data from unauthorized access, loss, or misuse. However, no system is fully secure; please safeguard your login details.
Personal information is retained only as long as required for lawful purposes and then securely deleted or anonymized.
Contact Us About Privacy
Address: 319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Phone: +1 (615) 142-9389
Email: content@bravisimode.sbs